Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
This privacy policy sets out how GeekVault uses and protects any information given to GeekVault.co.uk when using our website/services. We need to process your personal data to run our business and provide you with our Services. By accepting our Terms of Use, you are confirming that you have read this policy and consent to us using your information in the ways we describe. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use the Services.
GeekVault’s Terms of Use require all account owners or account managers to be at least 18 years of age. Those under 18 years of age and at least 13 years of age are permitted to use accounts only if the accounts are managed by someone over 18. GeekVault is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with our privacy statement.
By using the Services, you authorise GeekVault to use your information in the United Kingdom and any other country where GeekVault operates. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will transfer personal data only to these countries to which we are permitted by law to transfer personal information, and we will take steps to ensure that your personal information continues to enjoy appropriate protections.
GeekVault may change this policy in future with the evolution of our services. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 13/07/2018.
What we collect
In order to use the Services, you need to provide us with a valid email address, and for Services that require registration, a name associated with your account that you can choose and that represents your identity on GeekVault. You may review and change that name through your account settings. You need to provide this information to enable us to provide you with the Services. Depending on which services you choose to use, additional information, such as a shop name, billing and payment information (Including billing address, telephone number, credit card information), a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service. You are not required to provide us with this information to sign up, but we will need it to provide certain services. For example, we need a physical postal address if you are buying something on the Site for delivery.
In order to use certain products or services on GeekVault, you may be required to complete an application; information that you submit through the application processes will not be displayed publicly and will only be used internally by GeekVault, unless otherwise specified.
We may collect the following information:
- Name, age and job title
- Contact information including email address
- Demographic information such as postcode, gender and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
GeekVault automatically receives and records information from your browser or your mobile device when you visit the Site, such as your IP address or unique device identifier, cookies and data about which pages you visit in order to allow us to operate and provide the Services. This information is stored in log files and is collected automatically. We may combine this information from your browser or your mobile device with other information that we collect about you. This information is used to prevent fraud and to keep the Services secure, to analyse and understand how the Services work for members and visitors, and to provide advertising and a more personalised experience for members and visitors.
We gather this information to help understand your needs and provide you with a better service that benefits you. Some information is required so as to provide you with our services and products; in particular for the following reasons:
- Internal record keeping.
- Improving our products and services.
- To send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you provided.
- We may also use your information to contact you for market research purposes.
Security
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and after it is received. Your account information is protected by a password. It is important that you protect against unauthorised access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using our Services. If you have any questions about the security of your personal information, you can contact us at Admin@GeekVault.co.uk.
GeekVault encrypts certain information (such as credit card numbers) using secure socket layer technology (SSL). GeekVault follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it is received. Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we can't guarantee its absolute security.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we are not responsible for the protection and privacy of any information which you provide whilst visiting 3rd party websites, such sites are not governed by our privacy statement or Terms & Conditions. You should exercise caution and look at the privacy statement applicable to the website you are visiting to better protect yourself.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time and contact us at our ‘Contact us’ Page, we will respond as quickly as possible to address your needs.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required for legal reasons. We may use your personal information to send you promotional information about third parties if requested
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to GeekVault Support Team – Privacy Policy, 30 Parkanaur Avenue, Thorpe Bay, Essex, SS1 3HY
If you believe that any information we are holding on you is incorrect or incomplete, please write to our email us as soon as possible, at - admin@geekvault.co.uk. We will promptly correct any information found to be incorrect.